1. Free Trial
ChinaAIHub offers free trial usage so you can test the service before purchasing a paid subscription.
2. Subscription Refunds
When paid plans become available, you may contact us within 7 days of your first purchase if you are not satisfied. We will review refund requests in good faith. Refunds may be declined where there is evidence of abuse, heavy usage, policy violations, or repeated refund requests.
3. Renewals
Renewal payments are generally non-refundable once a new billing period has started. You may cancel future renewals at any time from your account or by contacting support.
4. Processing
Approved refunds are processed through the original payment method. Processing time may vary depending on the payment provider and your bank.
5. Contact
To request a refund, contact support@china-ai-hub.top with your account email.